ReformTech Service Warranty
90 Days Labor Warranty | Customer Satisfaction Guaranteed
Labor Warranty
Covers all workmanship and repair labor for the repaired issue
Service Commitment
If the same issue persists after our repair, we may re-inspect the appliance and, if applicable, waive labor charges.
Warranty Coverage Details
What's Covered Under Our Warranty
Our warranty provides comprehensive coverage for your appliance repair:
✅ Covered Items
- Labor for Repaired Issue: All workmanship for the specific problem we addressed
- Replacement Parts: Parts installed by our technicians against manufacturing defects
- Recurring Same Issue: If the same problem recurs within warranty period
- Follow-up Service Calls: No service call fee for warranty claims
- Replacement of Defective Parts: Parts that fail due to manufacturing defects
Warranty Exclusions
What's Not Covered
To maintain fair and sustainable warranty terms, certain situations are excluded:
❌ Not Covered Items
- Pre-existing Conditions: Issues that existed before our repair
- New/Unrelated Issues: Problems different from what we repaired
- Customer Misuse/Neglect: Damage from improper use or lack of maintenance
- External Factors: Power surges, natural disasters, accidents
- Normal Wear & Tear: Parts not replaced during our service
- Manufacturer Recalls: Appliances under active manufacturer recall
- Cosmetic Damage: Scratches, dents, paint issues
Warranty Claim Process
How to Make a Warranty Claim
Follow these simple steps to initiate a warranty claim:
Contact Us
Call or email within warranty period with your service details
Provide Details
Share your invoice number and describe the issue
Assessment
We schedule a visit to assess if it's a warranty issue
Resolution
If covered, we aim to resolve the issue as quickly as possible, subject to technician availability.
⚠️ Important Requirements
- Original Invoice Required: Must present original service invoice
- Timely Notification: Contact us immediately when issue occurs
- No Third-Party Repairs: Do not attempt repair or allow others to repair
- Appliance Accessibility: Must provide safe access to appliance
- Business Hours: Claims processed during regular business hours
Parts Warranty Details
Types of Parts & Their Warranties
Different parts come with different warranty terms based on manufacturer policies:
Parts Warranty Claim Process
- Contact Us: Notify us immediately of part failure
- Verification: We verify it's a warranty-covered defect
- Replacement: If verified, we replace the part free of charge
- Labor Coverage: Labor for replacement is also covered
Parts warranty is subject to supplier terms and applies only to manufacturing defects, not wear and tear or misuse.
Warranty Questions?
Contact our warranty support team for clarification or to initiate a warranty claim. We're here to help!
Warranty Support Hours: Monday to Sunday, 9:00 AM to 7:00 PM
Important Notes & Limitations
⚠️ Key Limitations
- Transferability: Warranty is not transferable to new owners if appliance is sold
- Geographic Limitations: Valid only within Nashik and surrounding areas we service
- Appliance Age: Limited coverage for appliances over 10 years old
- Multiple Repairs: Warranty applies only to the most recent repair
- Proof of Service: Without original invoice, warranty cannot be verified
Manufacturer Warranty Note
Important: Our repair services may affect or void your appliance's original manufacturer warranty. We recommend checking your manufacturer's warranty terms before proceeding with our services. We are an independent service provider and not affiliated with any appliance manufacturer.
Extended Warranty Options
Extended warranties are optional, paid services and are not included with standard repairs.:
- 1-Year Extended Labor Warranty: Extends labor coverage to 1 year
Contact us for pricing and details on extended warranty options.